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Top Tips for Business English
Teaching negotiations skills
Negotiations Basics
Activities  Teacher's notes

onestopenglish.com

Top Tips for Business English
Teaching negotiations skills
by Rosemary Richey

Activities

> Main article
> Teacher's notes

Introduction

Effective negotiations in English require special language. These activities will help you learn and practise words and phrases you'll need for negotiations. Use the Macmillan English Dictionary when completing the exercises and checking your answers.

Activity 1

Read through these notes taken from a training session on negotiations skills.

Key points in negotiations
Ask probing questions to gather information and facts about a client's needs and expectations.
Anticipate possible directions in a negotiation. Have alternatives ready.
Don't rush a decision. Review your techniques to stall for time.
Carefully read the other party's signals.
Check your willingness to concede or to compromise.
Close with terms that are amenable to both sides.

Activity 2

Look up the underlined words taken from activity 1 in the dictionary. Write a synonym or short explanation for each.

a probing
trying to find out the truth about something__________________
b to gather
_______________________________________________________
c anticipate
_______________________________________________________
d alternatives
_______________________________________________________
e rush
_______________________________________________________
f to stall
_______________________________________________________
g read
_______________________________________________________
h party
_______________________________________________________
i to concede
_______________________________________________________
j to compromise
_______________________________________________________
k terms
_______________________________________________________
l amenable
_______________________________________________________

Activity 3

Choose words or phrases from the box to complete more notes on negotiations. Check your answers in the dictionary.

ballpark figure
to bargain
finding a common ground
counter-offer
deadlock
be on your guard
manoeuvring

a Negotiators are skilled at finding a common ground to reach a compromise.
b Giving alternatives includes suggesting a ____________.
c If you want to get an approximate number or price, then ask for a ____________.
d When negotiation comes to a ____________, then both sides are not willing to concede.
e Clever_______________ means you know the right direction to go in with the other party.
f Always be careful or ____________ in a negotiation.
g ____________ means to reach an amenable price.